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| LinearX has a strong
commitment to providing the highest level of customer support. Product support
is generally handled through the Product Support Forums. This enables
users to find answers to similar previous questions and obtain help from
other experienced users on a 24/7 basis. We also offer free technical support
by email, fax, and phone. Telephone support is available during regular
business hours of 9:30-5:30 PST Monday-Friday. Product Support Options The following table describes the support life cycle of past and current LinearX products. For a given product, the various columns indicate how this product is currently supported. Due to changing operating systems and computer hardware, it is impossible to provide full support for obsolete products. In those cases upgrades are available and should be obtained to insure future operational capability. |
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